My name is John Hornbeck; I am the General Manager of Mercedes-Benz of Tucson. I sincerely hope that my staff has answered all of your questions and has provided you with the appropriate information so that you can make an informed decision.

Our only desire is to treat you with respect, provide you with outstanding service (no pressure) and truly earn your business. By now you must be weighing your decision based on the information you have gathered. Have you decided what vehicle to acquire? 

If you haven't decided to get one of our vehicles, it usually comes down to one of three things:

1. Perhaps something about the salesperson or the process was not to your liking?

2. The vehicle was not exactly the automobile you thought it was?

3. There was some concern as to the price, down payment needed, trade-in value or monthly payments?

If you could help me understand what your concerns are, I may be able to do something to make a difference. Your patronage counts! We are in this for the long haul! When you purchase a vehicle from Mercedes-Benz of Tucson you are joining our family.

Please take a moment to provide your answers to the questions above. If you would like to contact me directly my phone number is (520) 886-1311. Please know we also want to earn your service business.

Thanks for accepting my e-mail and taking the time to reply.

John Hornbeck - General Manager
Mercedes-Benz of Tucson
Main Line - (520) 886-1311
www.mercedesoftucson.com

Mercedes-Benz of Tucson
6350 E. Grant Road, Tucson, AZ, 85715, USA
Internet Sales - (520) 886-1311 | www.mercedesoftucson.com

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