Dear %%First Name%%,

I would like to introduce myself. My name is Shane O'Hanrahan and I am the General Manager for Chapman BMW on Camelback. Thank you for visiting us the other day. I sincerely hope that our sales staff answered all of your questions and provided you with the appropriate information to make an informed decision.

At Chapman BMW on Camelback we strive to treat our customers with respect, provide outstanding service and truly earn your business. By now you must be weighing your decision based on the information presented to you. Please take a second to answer these questions so I can ensure your satisfaction with our dealership.

Have you made a decision yet in regards to your vehicle purchase? If the answer is no, it usually comes down to one of the below three things:

1. The vehicle was not exactly what I was looking for?
2. There was some concern with Price, Down Payment, Trade-In Value or Monthly Payment?
3. The Sales Professional or visit to your dealership was not to your liking?

If you could help me understand what your concerns are, I may be able to do something to make a difference. Your patronage counts! We are in this for the long haul! When you purchase a vehicle from Chapman BMW on Camelback you are joining our family.

I can be reached directly at (602) 308-4269 or simply reply to this e-mail - my direct email is ShaneO@chapmanbmw.com.

Thanks for accepting my e-mail and taking the time to reply.


Sincerely,

Shane O'Hanrahan

General Manager
Chapman BMW on Camelback | Direct Line - (602) 308-4269
830 E. Camelback Road Phoenix, AZ 85014, USA
www.chapmanbmwoncamelback.com | (602) 308-4269