Hello ${firstName?capitalize},

Thank you for your recent visit to our service department. We noticed that while you were here, we recommended that your ${vehicleYear} ${vehicleMake?capitalize} ${vehicleModel} needed the below items which you chose to postpone at that time.

While it may seem like a while ago, the items we recommended while needed, were not urgent. We estimate now is the proper time for you to visit to allow us to take care of the recommended items.

<#if declinedServiceList?has_content>