Hello ${firstName?capitalize},

Thank you for your recent visit to our service department. We noticed that while you were here, we recommended that your ${vehicleYear} ${vehicleMake?capitalize} ${vehicleModel} needed the below items which you chose to postpone at that time.

The items we recommended are important to ensure your vehicle runs properly and efficiently. We invite you to schedule an appointment so that we may address the needed item(s).

<#if declinedServiceList?has_content>