We want to thank you for your recent lease of a new BMW. We know you will have thousands of miles of driving enjoyment! Your friends at Chapman BMW on Camelback are committed to your complete satisfaction, not only with your purchase, but your total ownership experience. We hold a New Car Clinic every month for buyers – it is held the second Saturday of each month at 10am and you will receive an invitation to attend. The clinic covers everything you need to know about your vehicle and service and the dealership and we hope you can make the time to attend. If there is anything more we can do to ensure an excellent experience with your new vehicle, please give us a call.

In the next few weeks you will be receiving a BMW survey asking for input. It is important to us that you take the time to complete the survey and return it so we can better serve you in the future. BMW rates us on a scale from 1-10, if you cannot in good conscience rate your experience at Chapman BMW on Camelback a "10", please contact us so we may address your concerns. Anything less than a Completely Satisfied response; we fail.

The entire staff at Chapman BMW on Camelback is dedicated to providing you with the "Ultimate Ownership Experience". We will do our best to help you enjoy this wonderful automobile to its fullest for many years to come.

Please call if we can be of any assistance, again we are committed to your complete satisfaction and look forward to your RSVP for the clinic.

Sincerely,

Bob Colabianchi - General Manager
Chapman BMW on Camelback
Direct Line - (602) 308-4269
www.chapmanbmwoncamelback.com