Hi %%First Name%% %%Last Name%%,

My Sales staff has alerted me we still have an open file in regards to your visit approximately 1 week ago. Again thank you for visiting our dealership and please take a second to answer these short questions so I can update my records.

1. Are you still in the market?

2. If so, what type of information can I assist you with (trade-in value or financing)?

If you could help me understand what your concerns are, I may be able to do something to make a difference. Your opinion matters! We value you as a prospective customer and when you purchase a vehicle from Chapman BMW on Camelback you are joining our family.

I can be reached directly at (602) 308-4269 or simply reply to this e-mail - my direct email is ShaneO@chapmanbmw.com

Thanks for accepting my e-mail and taking the time to reply.

Shane O'Hanrahan - General Manager
Chapman BMW on Camelback
Direct Line - (602) 308-4269
www.chapmanbmwoncamelback.com